At Clearstem Skincare, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information: name, email address, phone number, and shipping address
• Account information: username, password, and security questions
• Payment information: credit card details (processed securely through third-party payment processors)
• Demographic information: age, gender, and preferences
• Communications: emails, messages, and other correspondence

We may also collect information automatically when you visit our website, such as:

• Device information: IP address, browser type, operating system, and device identifiers
• Usage information: pages visited, time spent, and interaction with our website
• Cookies and tracking technologies: small text files stored on your device

2. How We Use Your Information

We may use your personal information for various purposes, including:

• Process and fulfill your orders
• Communicate with you about your orders, products, and services
• Provide customer support and respond to your inquiries
• Personalize your experience on our website
• Send marketing communications and promotional offers
• Improve our website, products, and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your personal information with:

• Service providers who assist us with business operations
• Payment processors for secure transaction processing
• Shipping partners for order delivery
• Marketing partners for promotional activities
• Law enforcement or government authorities when required by law

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls for authorized personnel only

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us at admin@feelvitalglow.com. We will respond to your request in accordance with applicable laws.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: admin@feelvitalglow.com
Clearstem Skincare
Customer Support Department